How to handle new patients

Have a packet of information to hand out. This system helps conserve time, eliminate repetition and gives the newcomer something to read, take home, and read again.

When newcomers are asked to speak at the beginning of a meeting they may be afraid to say anything. It may be better to run a group that will allow for some type of general discussion first, so by the time new people are asked to participate, they will have a better understanding of the topic.

Getting newcomers involved later in the discussion may also help to decrease any self-conscious feelings they may have. This procedure also gives the older mem­bers a forum.